Error in the Kandy e03 washing machine

Candy - in translation from English this word means “candy”. Models of technology of this brand fully justify this name. A washing machine is a real find, a sweetie for any housewife. Modern women can no longer do without this unit. However, everyone once encountered the fact that various error codes are displayed on the display, and most often - an error in the Kandy e03 washing machine. What do these symbols mean and what to do next - today we’ll talk about it!

Important! This article is suitable not only for owners of aggregates of the Candy trademark, but also for owners of “washing machines” called ZEROWATT and Hoover. This is due to the fact that their boards are made according to one unique technology and are called Cuore.

If you translate the name of the board from Italian, we get the word “Heart”. A distinctive symbol is applied to the device itself.

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Washing Machine Errors

All models that Cuore unites begin with the following characters:

  • COS
  • CO;
  • SMART CANDY;
  • GOF CO.

If the name of your model has the above written characters, then you can independently recognize the error code and eliminate it.

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Recognize error code without display

If you have a mistake in the Kandy e03 washing machine, then it is very important to recognize it and understand what needs to be done. The undoubted advantage of all similar devices is the presence of a display - then all malfunctions are displayed on it. However, what to do and how to identify a small breakdown if there is no screen on the front panel?

In the event that you do not have a display, one button or another will flash on the front panel. The number of flashes every five seconds will mean an error in the Kandy washing machine. For recognition, you just need to count how many times the light flashes until a pause.

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How to check the performance of the device?

To verify operation:

  1. Clean the drum from clothing and water. It must be dry.
  2. The mechanical program switch must be at the “Off” mark.
  3. Hold the button for additional functions.
  4. Turn the program knob to the first function (on some models it is wash at 90 degrees).
  5. After five seconds, all the lights on your panel should light up.
  6. Run the program you need

Important! If this system didn’t work for you, and any deviations appeared, then you should follow the instructions below.

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Kandy washing machine malfunction test:

  1. At the first stage, it is necessary to draw water from a smaller hole for powders (it is intended for quick washes). For this you will need six liters.
  2. Take a second pause.
  3. Turn on the heater for 20 seconds.
  4. An additional water addition is carried out through a small hole.
  5. At this stage, the drum begins to spin. For 16 seconds, it moves counterclockwise at a speed of 55 revolutions in one minute.
  6. A pause of four seconds is temporarily formed.
  7. Again water gets for 16 seconds, while the drum rotates all at the same speed as in the fifth stage.
  8. At this point, the drain pump is turned on. The system should work "to an empty tank."
  9. Next is the spin program, which runs for fifteen seconds.
  10. The function of self-recognition of errors is completed.

At the end of this test, all the indicators on the front panel should light up and begin to flash.

Important! Most problems with household appliances are caused by poor quality water and detergents. Therefore, after you finish the elimination of current defects, be sure to use the information from our articles:

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Candy Display Nonconformity Code Indication

Let's take a closer look at the designation of error codes and what these symbols mean.

E1

If this symbol appears on your display, then this will let you know that the device door has not been locked.

The causes of this error are:

  • damaged wiring;
  • defective hatch lock;
  • breakdown of the electronic controller.

E2

This error indicates a malfunction of the Kandy washing machines in case of incorrect or complete lack of water in the tank.

The reasons for this malfunction are:

  • the hose is clogged;
  • water valve failure
  • water level sensor is out of order;
  • electronic controller broken and does not work out the program.

E3

This error symbolizes the inability to drain the liquid. This problem may occur for the following reasons:

  • pump breakdown - in this case, read the detailed instructions, how to repair and replace the drain pump;
  • hose clogging;
  • malfunctioning electrical wires;
  • the sensor that is responsible for the water level is not responding.

E4

Failures of Kandy washing machines with an E4 error means that the device has a problem with the filling valve. As a result of this, there is too much water in the tank.

The reason may be in the valve itself, which does not close with a sufficient level of fluid, or in the breakdown of the controller.

E5

This error indicates that the water in the washing machine is not heating.

Error E5 occurs in the following cases:

  • breakdown of the temperature sensor, it must respond to a temperature of 25 to 85 degrees;
  • damage to the heater due to natural wear or scale - information may be useful to you, how to replace the heater in the washing machine;
  • breakdown of the controller or selector.

E7

Error codes of the Kandy washing machine contains the designation E7, which signals that the main electric motor is rotating too fast. This problem occurs only in the event of a tachogenerator breakdown.

E9

A malfunction under the code E9 informs the owner of the unit about the breakdown of the electric motor.

Important! Please note that with this breakdown, the shaft rotates, diagnostics continue, and the error lights up. In any case, follow the link and read more about repair of electric motors СМА.

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Troubleshoot devices without a display

We remind you that the number of flashes before a five-second pause means a fault code.

Interpretation of discrepancies:

  • one flashing every five seconds indicates a malfunction of the door lock;
  • 2 - water is drawn too slowly - this can happen if the hose breaks or becomes clogged;
  • 3 - too slow or completely absent discharge of water;
  • 4 - a large amount of liquid in the tank;
  • 5 - the temperature sensor does not work;
  • 6 - EEPROM memory, for which the operational module is responsible, did not work;
  • 7 - motor failure, it does not rotate;
  • 8 - tachogenerator does not work;
  • 9 - triac does not respond to programs;
  • 12,13 or 14 - connections of indication and control module do not work;
  • 15 - inoperative state of the control module;
  • 16 - damage to the heating element;
  • 17 - the tachogenerator gives the wrong signal;
  • 18 - the control module gives incorrect power supply data.

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Some breakdown prevention tips

We strongly recommend that you pay attention to the following tips:

  • clean the washing machine inside and out;
  • do not use abrasive materials;
  • after each wash, wipe the containers for detergents so that no excess powder remains in them;
  • at least once every six months, it is worth cleaning the drain hose from debris, and also washing machine filter;
  • periodically clean the lower compartment for threads and debris;
  • when planning long-term non-use, it is worth draining all the water from the system.
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Stock footage

Adhering to these simple rules, your assistant will serve you for a very long time, and you will never know about the malfunctions of Kandy washing machines.

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